You asked, we answer! Your warehouse management FAQs

Want to know more about our warehouse management solution? Here, you can find answers to some of our frequently asked questions.

Send Us Your Enquiry!

— What Happens Next?–

1.To get started, tell us a bit about your business on the form below.
2. A team member will call you for a quick chat about your requirements.
3. Following this we’ll book in a free demo of KC Smart Stock to show you how it can help your business & answer any questions you may.

Email Us: info@kcsmartstock.co.uk 0808 301 0605

Q: We sell through eBay and Amazon as well as our website, can we integrate those too?

A: Yes, an unlimited number of online channels can be linked to one set of products and stock levels

Q: Can we integrate with our courier?
A: Yes, we integrate with Shipmate where you can add all of your existing courier accounts. When orders are picked in the warehouse it will automatically book in the shipment and print the label, based on the logic configured.

Q: When we dispatch an order do we have to manually update the website?
A: No! As soon as an order has been fulfilled it will be marked and dispatched in your accounts software as well as you website. This in turn will automatically notify the customer that their order has been shipped.

Q: Which ecommerce platforms do you link with?
A: Currently we support WooCommerce, Shopify, Magento, OpenCart, Drupal, Joomla, BigCommerce, Squarespace, WIX and Weebly.

Q: Can we manage both retail and trade sales through our website?
A: Yes, trade accounts and any special pricing you have setup in your accounts software will be synced automatically. Trade customer can then login online and see the pricing you have created in Sage for example. They can then choose to pay online and charge to their account.

If you can’t find the answer you’re looking for and there’s something you need help with, fill in the form at the top of this page and we’ll be happy to help.